Privacy Policy

Last updated: October 2025

At Newport Motors (“we”, “our”, or “us”), your privacy is important to us.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.newportmotors.com.au, contact us, or use our services.

1. Information We Collect

We may collect personal information from you in the following ways:

  • When you contact us via our website, email, or phone
  • When you request a quote or book a service
  • When you leave a review or testimonial
  • When you interact with our social media pages
  • Automatically through website analytics tools and cookies

The personal information we collect may include:

  • Your name
  • Email address
  • Phone number
  • Vehicle details (make, model, registration)
  • Location or suburb
  • IP address and browser information

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries or quote requests
  • Schedule appointments or provide vehicle services
  • Improve our website, services, and customer experience
  • Send confirmations, reminders, or updates related to your booking
  • Manage business operations, including record-keeping and compliance

We will never sell or rent your personal information to third parties.

3. Cookies and Analytics

Our website may use cookies and similar tracking technologies to:

  • Analyse traffic and visitor behaviour using tools such as Google Analytics
  • Improve loading times and user experience
  • Serve relevant ads via platforms such as Google Ads or Meta

You can disable cookies in your browser settings, but some features of the site may not function properly if cookies are turned off.

4. Disclosure to Third Parties

We may share your information with trusted third parties only when necessary, such as:

  • Web hosting or email service providers
  • Payment processors (where applicable)
  • IT support or marketing agencies assisting with our operations
  • Legal or regulatory authorities if required by law

All third parties handling your data are required to protect it in accordance with the Australian Privacy Principles.

5. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access.
All personal data collected through our website is securely stored and accessed only by authorised personnel.

6. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or outdated.
To do so, please contact us using the details below.

7. External Links

Our website may include links to other websites (e.g., Google Reviews, Facebook).
We are not responsible for the privacy practices of third-party websites.
We encourage you to read their privacy policies when visiting those sites.

8. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact:

Newport Motors
513 Melbourne Rd, Newport VIC 3015
(03) 9399 2032
contact@newportmotors.com.au
https://www.newportmotors.com.au

9. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website, and the “Last updated” date above will reflect the most recent changes.